On butter, Nike, mascara and new-media hyperbole
by asi
Earlier today I watched this video on John’s blog and I have to say it made me want to poke my eye with a new-media fork (You know I’m your #1 fan John, right? and the content of the post is great as usual…).
The last advertising agency on earth my ass.
Sorry ya’ all but that’s just another shallow, smug, so-2006, new-media-evangelists-hyperbollocks. Aren’t we over the advertising is dead mantra already? Advertising agencies are not going anywhere. Bad business is screwed whether they are selling juice or advertising. Or not. There are quite a lot of shitty brands or less than mediocre ad agencies that still make good business.
Come on, most advertising has always been and will always be shit. Like most of all stuff is shit. As I write this post I’m watching a re-run of Friends on E4 and the ads on the break are simply generic beauty brands crap that look the same for 20 years now (new formula, laser effects, close-up on the irresistible, larger-than-life mascara that will make your wrinkles disappear etc.) And I can’t think of any mass ‘beauty’ brand that does anything worth talking about (Dove might be an exception but this can only strengthen my point as they still rely heavily on TV) and yet they still make buckets of money and even more when they run a less than OK advertising campaign.
That’s because two facts remain:
1. Most consumer brands are and will always be low involvement goods that no one gives a toss about their marketing. There are very, very few brands that their consumption cycle is led by fascination, enthusiasm and cultural meaning. I wholeheartedly believe that most people don’t want any engagement or relationship with most of the brands beyond the simple need for their products and services to work (whatever their ‘work’ is) and to give me good value for my money. These brands will always need advertising and promotions and a good comms and media plan to sell their stuff cause nothing else will make you even think about them. As Rishad Tobaccowala has said ages ago, “When I have a headache I want my headache to go away. I don’t want a relationship with Tylenol.”
2. There still isn’t a single media or creative solution that can get you any near TV advertising reach and hence awareness if you have the money to spend. Here my fellow digiratis – take whatever budget you want and make something ‘engaging’ or ‘interactive’ or ‘socially-digitaly-conversational’ for Country Life butter. You will still have to pay loads of money for media buying because guess what? No one cares. So let’s see if you can get any near the results of this piece of crap that increased Country Life sales by 90% during the duration of the campaign.
And what about that meerkat or the Gorilla as well as T-Mobile dance/sing-a-long? Were they purely youtube phenomenon? of course not. They didn’t have a chance without huge spend on traditional media. Even the most culturally digital brands still and will always need great TV and outdoor ads in their mix. Nike, Honda, Burger King to name but a few are doing fantastic marketing, some of it is just really great TV advertising so don’t give me this last ad agency on earth crap.
I said it once and I’ll say it again: old things are not being replaced with new stuff, they add to them. Of course it’s not about advertising any more (it has never been) but let’s admit it – advertising is still pretty damn effective – whether you do great advertising or shit advertising. Yes, in some cases it will prove less and less effective and relevant and brands will surely have to adopt to a new reality with more engaging marketing but as long as we will have great innovative stuff from the likes of CP+B and W+K don’t kill advertising agencies categorically just yet. It’s infantile.
Everything changes, nothing is changing*.
*The cleverest thing I’ve ever heard from a planner.
You’re dead to me…
No, seriously though, great response.
Picking up on the consumer brands thing… totally, you will no more have a relationship with toilet duck as you will with your toilet.
But that’s what makes me wonder about something for a while…
…in the long term, will dull consumer brands will lose out to the own label equivalents?
Because the likes of Sainsbury’s, Tesco etc are fast becoming a lot closer to people than any consumer brand. Because of the myriad of offerings, the service, the human touch… all the stuff that means something to people.
So when people see ‘Toilet Duck’ vs ‘Sainsbury’s Toilet Quack’ or whatever… well, if the Sainsbury’s one is cheaper, but you place more trust in the company that’s bringing it to you… why wouldn’t you choose that one.
After all, if people are willing to trust Sainsbury’s & Tesco with their mortgages… then surely they’ll trust them to clean the loo?
…oh, and on ‘change’ quotes, was reminded of the Don Draper classic this morning:
“Change is neither good or bad. It simply is.”
‘Most of all stuff is shit’ sobering and true.
I think I love you Asi.
The trouble is that it gives all ‘digerati’ a bad name when a few of them such utter tripe. I suggest you all sit on them immediately.
ps just in case you don’t know who I am, I run Thinkbox, the TV marketing body.
“No one cares” but no one cares that no one cares which is precisely why advertising will carry along pushing t’bread up t’hill t’ top of t’world!
http://youtu.be/CFLBvLxLJMI
Low interest, my arse. Geh sum enthusiasm in yer boye!
J/K
TV viewing is going up and up (http://www.speedcommunications.com/blogs/wadds/?s=BARB), so why stop making TV ads? That would be weird. And really quite stupid.
One can thank the crisis for this! Immediate focus on effect and ROI has given “old” media another win and chance. In these social media days – TV is still one of the most social media, when thinking of how a nation can gather around big TV events. Great read!
@ nick B might want to take anything the BARB says with a pinch of salt considering its owners!
http://en.wikipedia.org/wiki/Broadcasters'_Audience_Research_Board
LOL. Massive LOL.
Great post. I heartily agree. Terrible video as well.
Great post!
When it comes to engaging consumers in a complete experience it takes a COMPLETE strategy. That means you are completely right, Tmobile dancing would not have been nearly as successful without the traditional media backing it. I think its also important to note the role that PR plays in the success of a campaign. Keep up the great posts!
-TheBrandContent